This Privacy Policy explains how edm88 collects, uses, stores, shares, and protects your personal information when you register an account, make deposits or withdrawals, place wagers, or otherwise interact with the edm88 platform. Your privacy is important to us. We handle all Member data with the highest standards of confidentiality and security.
A summary of our core data protection commitments. The full policy with all clauses follows below — please read the complete document before using edm88.
All data transmitted between your device and the edm88 platform is protected by 256-bit SSL encryption — the same standard used by major international financial institutions. Your login credentials, payment details, and personal information are never transmitted in plaintext over any network.
edm88 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used exclusively to operate your account, process payments, comply with anti-money laundering obligations, and improve your edm88 experience. Full stop.
Identity documents submitted for KYC verification — Indonesian National Identity Cards (KTP), passports, and proof-of-payment documents — are stored on access-restricted encrypted servers and accessed only by authorised edm88 compliance personnel. KYC documents are retained only for as long as legally required.
edm88 sends promotional communications only to Members who have explicitly opted in to receive them. You may withdraw marketing consent at any time via your account settings or by contacting edm88 support. Opting out of marketing does not affect your ability to use the platform or receive essential account notifications.
All Member data is stored on secure, access-controlled servers maintained to internationally recognised data security standards. Physical and logical access controls, regular security audits, and intrusion detection systems are in place to protect stored data against unauthorised access, loss, or destruction.
You have the right to request a copy of the personal data edm88 holds about you, and to request correction of inaccurate data. Subject to legal retention obligations, you may also request deletion of your personal data when your edm88 account is permanently closed. Contact edm88 support to exercise any of these rights.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below.
| Term | Meaning |
|---|---|
| "edm88" | The online casino and sportsbook platform operated at edm88.cam, including all associated services, payment infrastructure, and support channels. |
| "Platform" | The edm88 website, mobile-optimised site, and any associated software used to deliver gaming and betting services to Members. |
| "Member" / "You" | Any individual who has registered an account on the edm88 Platform, whether or not that account is currently active. |
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual — including name, national identity number, email address, phone number, payment account details, IP address, and device identifiers. |
| "Processing" | Any operation performed on Personal Data — including collection, storage, use, disclosure, transfer, and deletion. |
| "KYC" | Know Your Customer — the identity and document verification process required by edm88 prior to processing withdrawal requests and in accordance with anti-money laundering (AML) obligations. |
| "Cookies" | Small text files placed on your device by the edm88 Platform for the purposes of session management, analytics, and personalisation. |
| "Third-Party Processor" | Any external service provider that processes Personal Data on behalf of edm88 under a data processing agreement — for example, payment gateway operators, KYC verification services, and analytics providers. |
2.1 Registration Data. When you create an edm88 account, we collect the information you provide during the registration process, which includes:
2.2 KYC Verification Data. Before processing your first withdrawal request, edm88 requires KYC verification. KYC data we collect includes:
2.3 Transaction Data. edm88 records all financial transactions associated with your account, including deposit amounts, withdrawal requests, payment methods used, transaction timestamps, and transaction reference numbers.
2.4 Gaming Activity Data. We record your wagering history, game sessions, bet amounts, game outcomes, bonus claims, and account balance changes. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
2.5 Technical Data. When you access the edm88 Platform, we automatically collect certain technical data, including:
2.6 Communications Data. If you contact edm88 support via live chat or email, we retain a record of those communications — including the content of messages, timestamps, and the outcome of any queries or complaints raised.
edm88 collects Personal Data through the following means:
edm88 uses the Personal Data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, KYC data, communications data. |
| Processing deposits and withdrawals | Transaction data, KYC data, payment method details. |
| Identity verification and fraud prevention | KYC data, technical data, transaction data. |
| Anti-money laundering (AML) compliance | KYC data, transaction data, gaming activity data. |
| Responsible gaming monitoring | Gaming activity data, transaction data, communications data. |
| Customer support and dispute resolution | Communications data, transaction data, gaming activity data. |
| Personalisation and platform improvement | Technical data, gaming activity data. |
| Promotional communications (with consent) | Registration data (email/phone), gaming activity data (for relevant offers). |
| Security monitoring and intrusion detection | Technical data, transaction data. |
| Legal and regulatory compliance | All categories of data as required by the applicable legal obligation. |
edm88 does not use your Personal Data for automated decision-making that produces legal effects concerning you, other than as part of standard fraud detection and AML screening processes. If an automated screening flags your account for review, a qualified edm88 compliance officer will conduct a manual assessment before any account action is taken.
edm88 processes your Personal Data on the following legal bases, consistent with internationally recognised data protection principles:
6.1 edm88 does not sell, rent, or commercially trade your Personal Data to any third party.
6.2 edm88 shares Personal Data with third parties only in the following limited circumstances:
7.1 edm88 uses cookies and similar tracking technologies to operate the Platform, manage your session, and improve your experience. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your account preferences, and enable core platform functionality. Without these cookies, the Platform cannot function correctly. | No — essential to Platform operation. |
| Performance / Analytics | Collect anonymised data about how Members use the Platform — pages visited, time spent, error messages encountered — to help edm88 improve the user experience. | Yes — via browser settings. |
| Functional | Remember your language preferences, display settings, and recently played games to personalise your edm88 experience. | Yes — disabling may affect personalisation. |
| Marketing / Targeting | Used only where you have provided explicit consent to receive targeted promotional content relevant to your edm88 activity. | Yes — via account settings or browser controls. |
7.2 You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impair your ability to log in, access your account balance, or use game lobbies on the edm88 Platform.
7.3 edm88 does not use cross-site tracking cookies or share cookie data with third-party advertising networks for the purpose of targeting you with advertisements on other websites.
8.1 edm88 retains your Personal Data for as long as your account remains active and for such additional period as is required by applicable law or legitimate business necessity.
8.2 The following general retention periods apply:
8.3 When the applicable retention period expires and no legal obligation requires continued retention, edm88 will securely delete or irreversibly anonymise the relevant Personal Data.
9.1 edm88 implements a layered security architecture to protect your Personal Data against unauthorised access, loss, alteration, and destruction. Key security measures include:
9.2 Despite these measures, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, edm88 will notify affected Members without undue delay and take all reasonable steps to mitigate the impact of the breach.
As an edm88 Member, you have the following rights with respect to your Personal Data. To exercise any of these rights, contact edm88 support via live chat or email at [email protected].
edm88 will respond to all valid privacy rights requests within 30 calendar days. In cases of complexity, this period may be extended by a further 60 days, with prior notification to you.
11.1 The edm88 Platform is strictly intended for adults aged 21 and over. edm88 does not knowingly collect Personal Data from any person under the age of 21.
11.2 Age verification is conducted during the account registration process. Any account found to belong to a person under 21 years of age will be immediately closed, all balances forfeited, and all Personal Data associated with that account deleted as soon as practicable after discovery.
11.3 If you believe that edm88 has inadvertently collected Personal Data from a minor, please contact edm88 support immediately at [email protected]. edm88 will investigate and act within 72 hours of receiving a credible report.
12.1 The edm88 Platform may display the branding of third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, Microgaming, and Spribe). While these studios supply game content to edm88, the game interfaces are rendered within the edm88 Platform environment and your Personal Data remains subject to this Privacy Policy, not to the game provider's own privacy practices.
12.2 edm88 does not include hyperlinks to external third-party websites within the Platform. If you independently navigate to an external site and provide Personal Data there, edm88 has no responsibility for how that data is handled. We encourage you to review the privacy policy of any third-party site you visit.
13.1 edm88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. Material changes — those that affect how we use your Personal Data in a way that is less protective than the current Policy — will be communicated to registered Members via the email address on file, with a minimum of 14 days' advance notice before the revised Policy takes effect.
13.2 Non-material changes (such as typographical corrections, updated contact details, or clarifications that do not alter the substance of our data practices) may be made without advance notice. The effective date at the top of this page will always reflect the date of the most recent revision.
13.3 Your continued use of the edm88 Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated practices. If you do not accept a material amendment, you should close your account before the revised Policy takes effect.
14.1 For any questions, concerns, or requests relating to this Privacy Policy or the Personal Data edm88 holds about you, please use one of the following contact channels:
14.2 edm88 will acknowledge all written privacy requests within 5 business days and provide a substantive response within 30 calendar days.
Your data is protected. Your identity is verified. Your withdrawals are fast. Log in to your edm88 account or explore our full game lobby — slots, live casino, crash games, and sportsbook all in one place.